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Quality: confidentiality, reliability and accuracy

All translation and editing is done by our team of physicians experienced in translation, whose language and professional skills Meddikal has approved.

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Our certifications

  • ISO 9001 – All our operations run under an ISO 9001 quality management system.
  • ISO 17100 – Our ISO 17100 certification for translation services is nearing completion.

Certification

Our goal

In our work and in our client relationships, our goal is to achieve excellence without compromising speed, confidentiality, reliability or accuracy. We keep to the delivery dates set with our clients without compromising our quality or our service.

Beyond the standard

Meddikal aims for quality and efficiency along the whole chain up to client satisfaction, going beyond international quality standards, and works continuously to give its clients the most modern and fastest service.

Acting on the principle of unconditional client satisfaction, every unit takes up clients’ issues on time, finds the best solution for the client and applies it as quickly as possible.

Client satisfaction

Our aim is to direct and support every unit of our organisation according to client requests, and to achieve full client satisfaction by meeting expectations. A high satisfaction rate in our client satisfaction measurements is our most important quality standard.